Need help? We answer your questions

Yes - G3 Pro Scratch Remover can be used by machine (Rotary or Dual Action).

It was designed for hand use, but the improved, more lubricated formulation helps applicators glide more easily and for longer without the need for water. This makes it more machine-friendly than previous Scratch Remover products.

Polishing by machine typically requires more compound. This is due to the larger pad surface, heat build-up, and pad absorption. For smaller or isolated defects, hand application gives more control and is often easier for less experienced users.

If the finish isn’t as glossy as expected after Machine polishing, apply more product by hand using a cloth and follow our "by hand" instructions.

Please note – machines vary widely in speed, throw, pressure and pad type. Incorrect use may cause unwanted defects. We recommend machine polishing with Scratch Remover only for those with prior experience.

In summary – G3 Pro Scratch Remover can be used by machine, but you may get better results by hand on smaller areas, or by using a dedicated machine compound on larger panels.

The "fingernail" test is a quick way to check the depth of a scratch before using G3 Pro Scratch Remover:

Simply run a fingernail across the scratch:

• If you can run a fingernail over a scratch mark without your nail catching, then G3 Pro Scratch Remover can remove it – quickly, easily and permanently.
   
• For deeper scratches that catch your nail, Scratch Remover can reduce the appearance of the defect by following the same process.

it's important to also visually assess the scratch:

• Defects that have scraped the paint to the point where you can see either the metal or black plastic underneath are simply too deep for any simple scratch removal process and will require rectification work to be done by a trade professional.
   
• Paint transfer as a result of a light collision can be removed with G3 Pro Scratch Remover

First - carry out a visual test; if the scratch hasn't penetrated through the top layer of the paint to the point where you can see the metal or black plastic underneath then it may be treatable:

Second - carry out a "fingernail" test by running a fingernail across the scratch:

• If you can run a fingernail over a scratch mark without your nail catching, then G3 Pro Scratch Remover can remove it – quickly, easily and permanently.
   
• For deeper scratches that catch your nail, Scratch Remover can reduce the appearance of the defect by following the same process.

Silicones can cause serious problems in paint environments. Even a trace amount can lead to surface defects like fisheyes, cratering or poor adhesion when having your paintwork done, which can mean costly reworks.

In a bodyshop, avoiding silicones is essential for paint-safe working.

The majority of Farécla’s compounds, cleaning products and polishes are silicone-free – so they’re safe to use throughout the repair process, even in or near paint booths. 
 

VOCs (Volatile Organic Compounds) are chemicals that evaporate quickly at room temperature. In a refinishing environment, they’re found in products like paints, primers and some polishing compounds. VOCs can impact air quality and health in enclosed workshops and are subject to regulations limiting emissions.

Choosing low VOC or VOC compliant products helps ensure safer working conditions, better indoor air and compliance with environmental rules.

Farécla is committed to sustainability – we’re actively reducing VOCs in our product range and already offer virtually VOC free options across our product portfolio as part of our efforts to lower environmental impact and support cleaner, healthier workspaces:

Including – but not limited to –
G360 with G360 Super Fast Finish
Profile with Profile 350 Premium Liquid Compound
G3 Pro with G3 Pro Scratch Remover
And Farécla Clean and Protect spray

Important!: Before doing any form of paint rectification, ensure the surface is sufficiently clean of any dirt or contaminants. Dirty surfaces can cause unwanted scratches during polishing!
 

1. Before polishing, run a fingernail across the scratch:

2. If your nail does not catch the scratch you can remove it fully. 

   If it catches, you won't be able to remove the defect entirely, you can reduce the appearance of it following the same process.

3. Apply a small amount of product to the waffle side of a clean G3 Pro White Applicator Waffle Pad OR a clean, dry microfiber cloth.
    
4. Rub the compound over the scratch in a crosshatch motion (back and forth, up and down) – timing is subject to scratch depth so if you are unsure, follow this pattern for up to 60 seconds.
    
5. Buff the surface with a clean, dry microfiber cloth and inspect:
   If the scratch remains – or if you want a finer, high gloss finish - apply some more product and repeat Step 3

1. Sand area - Profile Premium Paste Compound removes up to P1200 scratch marks

2. Attach a Cutting Wool Pad to a polishing machine

3. Mix product well and apply a small quantity of the product to the surface or pad

4. Spread and compound at 1500-1800rpm

5. Wipe clean with a All Purpose Microfiber Towel

1 - Ensure surfaces are clean and cool
2 - Apply a small amount to a Foam Polishing Pad
3 - Polish at 3000opm
4 - Wipe clean

1. Spray a light mist onto the surface.

2. Use a clean, Microfiber Towel to immediately wipe off polishing residues, glue lines etc.

3. Using a dry area of the cloth, or ideally a 2nd clean, dry microfiber towel, buff the surface.

For tougher contamination like birdlime, allow the product to dwell for a few seconds before wiping

If left and dried on the surface – wet with more product

This is not unexpected after using a cutting compound that requires step 2 polishing, especially on darker colors. Other common causes are using a contaminated or clogged compounding pad or incorrect polishing technique.

Use a Pad Conditioning Brush to clean the foam applicator pad, then polish using a step 2 fine compound. To minimize swirl marks and holograms avoid polishing for any longer than necessary at step 1, and avoid holding the pad at too steep an angle against the panel.

Liquid compounds are more advanced, deliver faster cutting, create less mess and require less product per job.  

Paste compounds tend to be designed for older paint technology, (e.g. medium solids ‘MS’ systems), whereas liquid products are a more recent innovation typically intended for use on the latest compliant paint technologies.

Whether it’s an issue of product selection or of technique, or even a combination of the two, Farécla is committed to helping you get the job done, and to the highest standard. Use the search box to quickly find the product you are using, as product pages have specific recommended process charts.

If you need further advice, no problem – we are here for you! Email [email protected] or call us on +44 (0)1920 465041. Together we can work it out.

Bird droppings are very caustic and can eat into your paintwork. They need to be removed immediately to prevent damage. 

If, however, etching occurs due to droppings remaining on the surface for too long they can usually be removed using G3 Pro Scratch Remover and a white G3 Pro Applicator Waffle Pad following the same process as our recommended scratch removal process.

Once restored, you'll want to protect and maintain your newly restored finish with a wax.

For further details, see our dedicated solutions pages:

“How to Use: G3 Pro Scratch Remover” 

Fingerprint stains are typically caused by hand creams and sun lotions.

If you’ve applied cream to your hands and open your car door, the cream can transfer onto your paintwork and can eat away at the surface – this is what causes the staining. 

The stains however can be restored with G3 Pro Scratch Remover and a white G3 Pro Applicator Waffle Pad following the same process as our recommended scratch removal process.

Once restored, you'll want to protect and maintain your newly restored finish with a wax.

For further details, see our dedicated solutions pages:

"How to Use: G3 Pro Scratch Remover"

Keeping your pads clean is imperative to ensure they are working as effectively as possible, without inflicting damage on the surface from embedded contaminants.

Over time, an applicator pad can become clogged or, in the case of wool, matted with old abrasive compounds. Using a Pad Conditioning Brush removes embedded and dried out compound and dirt particles from wool and foam applicator pads, refreshing the contact surface and restoring its ability to cut and polish as intended.

Using a dedicated pad conditioning brush is vastly preferable to e.g. a screwdriver which can easily damage the pads.

Simply hold the polishing machine upside down, turn on the machine at a low speed and place the bristles of the brush in the center of the pad - pulling the brush out towards the outside edge of the pad.